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Elements and Performance Criteria

1. Identify lighting products
   • Work health and safety (WHS)/occupational health and safety (OHS) requirements and workplace procedures are identified and applied
2. Appropriate questioning and active listening techniques are used to determine nature of lighting enquiry
3. Lighting documentation/specifications that will assist in providing advice are reviewed
4. Provide advice on lighting products
   • WHS/OHS risk control measures are followed in accordance with workplace procedures
5. Product knowledge of lighting colour rendering index (CRI) and creation of effects is applied to providing the necessary advice
6. Technical or costing inquiries are referred to appropriate person/s, as required
7. Inquiries and responses are documented in accordance with workplace procedures

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the UEE Electrotechnology Training Package Companion Volume Implementation Guide.
Providing accurate and clear advice on lighting must include at least three of the following:	home theatre hotel and club dining rooms domestic entertainment areas semi-covered alfresco dining area lobby and gathering area special requirements for a reception centre

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least two separate occasions and include:

applying product knowledge of lighting effects, including determining the most appropriate advice applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements, including implementing risk control measures preparing and providing advice on the application of lighting for ambient and aesthetic effects, including: referring technical and costing inquiries to appropriate person/s responding to and documenting inquiries and responses using questioning techniques and active listening when dealing with customers.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

colour rendering index (CRI) control of lighting levels, including use of electrical or electronic and natural daylight customer communication skills and techniques diffused light effects of indirect and reflected light, including pelmet lighting effects of surface texture function of ambience lighting effects product knowledge of ambient and aesthetic lighting effects psychology of lighting, perception and mood, including colour, temperature and space and confinement relevant lighting workplace documentation relevant manufacturer specifications relevant WHS/OHS legislated requirements, including risk control measures relevant workplace policies and procedures visual perception.

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